Acceptable Use Policy

This policy outlines the acceptable use of the EsperWorks platform. It exists to protect our users, maintain service quality and ensure the platform is used for legitimate business purposes. All users must comply with this policy.

You may not use EsperWorks to:

• Issue fraudulent invoices or falsify financial documents
• Misrepresent your identity, business, or relationships with clients
• Launder money or facilitate any form of financial crime
• Send invoices or contracts for goods or services that are illegal under applicable law
• Harass, threaten, or abuse clients or other users through the platform
• Distribute spam, malware, or unsolicited commercial messages
• Attempt to exploit vulnerabilities in the platform or its infrastructure

The payment features of EsperWorks, powered by Paystack and Flutterwave, must be used in good faith. You may not:

• Process payments for fictitious transactions
• Use payment features to circumvent financial regulations
• Issue refunds or credits for the purpose of extracting funds improperly
• Misuse the payment system to process funds unrelated to invoiced services

To maintain system stability and fair access for all users, you agree not to exceed published API rate limits, attempt denial-of-service attacks, or reverse-engineer any proprietary features of the platform.

Violations of this policy may result in immediate suspension or termination of your account, forfeiture of any pending balances subject to investigation, and notification to law enforcement authorities where appropriate.

If you believe another user is violating this policy, or if you encounter suspicious activity on the platform, please report it to abuse@tryesperworks.com. All reports are reviewed confidentially.